ADOBE

COMMERCE DEVELOPMENT in Dammam

Almost certainly. Phase 2 integration has rolled out in waves since January 2023, and the thresholds have fallen steadily. Wave 1 covered businesses above SAR 3 billion. Wave 13 reached SAR 7 million. Wave 24, with a deadline of 30 June 2026, dropped to SAR 375,000 of taxable turnover in any of 2022, 2023 or 2024, which brought most of the Kingdom's small and mid-size businesses into scope. Confirm your own wave through ZATCA or your Fatoora account rather than assuming. Tell us your turnover band and we will tell you what your store needs to produce.

That is the question most implementations never answer, and it matters more than the happy path. A rejection has to land somewhere a person will see it, the order needs a state that reflects an uncleared invoice, and finance needs a queue rather than a surprise at month end. We build the failure path deliberately, because silent failure is how stores end up reconciling revenue against invoices that were never issued. Ask us to review what your store does today when a submission fails.

Yes, and this is no longer theoretical. The PDPL came into force in September 2023 with a one-year transition, and has been fully enforceable since 14 September 2024. SDAIA's review committees have since issued enforcement decisions covering processing without a valid legal basis, unauthorised disclosure, inadequate technical safeguards and marketing communications sent without consent. Administrative penalties reach SAR 5 million, with criminal exposure for intentional disclosure of sensitive data. Ask us what your store could produce today if SDAIA asked for your consent records.

Treat it as a data transfer question rather than a latency one. Cross-border transfer of personal data is restricted, with a separate regulation governing transfers outside the Kingdom that was tightened in 2024. We look at hosting region and every third-party integration together, then document what each one touches and where it lands. That documentation is worth more than the hosting choice, because it is what you rely on if asked. Ask us to map which of your integrations currently send customer data abroad.

Yes, and it goes well beyond translated labels. Separate store views with proper right-to-left theming, including RTL-native Hyvä and headless frontends. Arabic product attributes and category structures modelled correctly, Arabic stemming and synonyms configured in OpenSearch so search returns what the shopper meant, and transactional emails, invoices and documents rendering correctly in both directions, which invoicing requires anyway. Ask us to compare your Arabic storefront against your English one. The gap is usually measurable.

Yes. REST and GraphQL APIs, webhooks and message queues connect Adobe Commerce to major ERP platforms including SAP, Microsoft Dynamics and NetSuite, to CRM systems such as Salesforce and HubSpot, and to PIM tools. OmniFlux, our reusable integration framework, handles event-driven synchronization, data mapping, authentication, retries and detailed logging. That matters here because cleared invoicing only works when commerce and finance agree without manual reconciliation. Tell us what you run and we will map the integration before you commit to it.

More than a PDF. Standard B2B and B2G invoices are cleared by ZATCA before they reach the buyer, while simplified B2C invoices are reported. Invoices travel as UBL 2.1 XML carrying a cryptographic stamp, a UUID and a QR code, in Arabic alongside English, and are archived for five years. Magento's stock invoice produces none of that, so the work sits in how the data is structured and where it goes. Ask us whether your order data could pass validation today. Most stores find gaps.

Published guidance puts fines for Phase 2 violations in the range of SAR 5,000 to SAR 50,000 per violation, with separate penalties for non-compliant QR codes and for delayed or incorrect integration. Repeat violations can carry further consequences. The figures matter less than the mechanism, which is that non-compliance is detectable automatically because the authority sees the invoice flow directly. We will audit your invoice output against the requirement before anyone else does.

Several things. Explicit opt-in consent as the default basis, with evidence of what was agreed and when. Working subject access, correction and deletion. Breach notification to SDAIA within 72 hours. Controller registration on SDAIA's platform in defined circumstances. Restrictions on moving personal data outside the Kingdom. Adobe Commerce provides none of this natively, so consent logging, subject rights workflows and retention rules all have to be built. We build them properly rather than bolting on a cookie banner. Ask how.

Yes. The eCommerce Law gives online buyers a seven-day return right, which is a workflow rather than a policy page. Your store needs a returns process that honours it without manual intervention, an order state that reflects it, and invoice handling that accounts for a credit note when goods come back. Confirm the detail with counsel, and build the flow rather than documenting it. Ask us to review your returns flow against the requirement.

Callback handling, nearly every time. The gateway authorises, the customer sees a confirmation, and the order never reaches Magento or arrives in the wrong state. Magento compounds it by sending the confirmation email before verifying the gateway response, so a customer is chasing an order you cannot see. Settlement files and store records then stop agreeing. Send a week of orders with your settlement file. The mismatches surface quickly.

Scope decides it, but three to six months covers most. A tightly defined smaller project can be trading inside six to eight weeks. Enterprise work involving deep catalogues, bilingual storefronts, invoicing integration and ERP or PIM systems can run to ten or twelve months. We fix the timeline after a two-week discovery sprint and deliver in two-week sprints with full visibility. Start with a discovery sprint and leave with a scope you can budget against.